Frequently Asked Questions

Answers about mold, air quality, odor removal, cleaning, and restoration.

Find answers to common questions about OMG Sanitized’s mold inspections, mold remediation, air quality treatments, carpet cleaning, flood restoration, odor removal, and pressure washing services.

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Air Quality Treatments

Fresh Air Fog Treatment Questions

What does a Fresh Air Fog Treatment help remove?

OMG Sanitized’s Fresh Air Fog Treatment is designed to help address airborne and surface-level contaminants such as mold spores, dust, pollen, allergens, odors, VOCs, bacteria, viruses, and other invisible particles that can affect indoor air quality.

Is the treatment safe for homes and businesses?

Yes. The treatment is designed for both residential and commercial spaces and uses a chemical-free sanitizing process that is appropriate for homes, offices, rental properties, and other indoor environments.

How long does an air quality treatment take?

Most Fresh Air Fog Treatments can be completed in just a few hours, depending on the size and condition of the property. This allows your space to be treated efficiently with minimal downtime.

Who should consider an indoor air quality treatment?

Air quality treatments are helpful for homeowners, business owners, landlords, and anyone concerned about allergens, odors, mold sensitivities, asthma, COPD, or general indoor air freshness.

Carpet Cleaning

Carpet Cleaning & Sanitizing Questions

What makes OMG Sanitized different from basic carpet shampooing?

Basic carpet shampooing may clean the surface, but it can leave behind excess moisture and fail to address deeper odor or sanitizing concerns. OMG Sanitized focuses on cleaning, disinfecting, deodorizing, and extracting moisture for a fresher result.

Do you clean upholstery as well as carpets?

Yes. OMG Sanitized can help clean and refresh both carpets and upholstery using professional cleaning and sanitizing solutions designed for indoor environments.

Will my carpets smell musty after cleaning?

A musty smell usually comes from too much moisture being left behind. OMG Sanitized uses professional extraction equipment to remove moisture and help carpets dry faster after service.

When should I schedule professional carpet cleaning?

Schedule carpet cleaning when carpets look dull, smell unpleasant, have high-traffic wear, or need disinfecting after spills, pets, illness, water exposure, or regular everyday use.

Flood & Water Restoration

Water Damage Questions

What should I do first after water damage or flooding?

If it is safe, stop the source of the water immediately. For a broken pipe, shut off the water supply. Then contact a restoration professional as quickly as possible to begin water removal, drying, and damage assessment.

How quickly should water damage be dried?

Drying and ventilation should begin as soon as possible, ideally within the first 48–72 hours. Acting quickly helps reduce the risk of mold growth and additional property damage.

Does wet drywall need to be removed?

In many cases, yes. Wet drywall can hold moisture behind the surface, which may lead to hidden mold growth. A professional can assess whether the drywall can be dried or needs to be removed.

Can water damage cause mold?

Yes. If moisture is not removed and affected areas are not properly dried, mold can begin developing. That is why fast water extraction, ventilation, and drying are so important after flooding or leaks.

Mold Inspection

Mold Inspection Questions

How much does a mold inspection cost?

OMG Sanitized’s standard mold inspection price is $150. Additional testing or remediation recommendations may depend on the condition of the property.

Can mold be hidden inside walls?

Yes. Mold can grow behind walls, baseboards, wallpaper, drywall, plaster, and other concealed areas where moisture is present.

Do you perform mold testing?

Yes. When needed, air or surface samples may be collected and sent for laboratory analysis to help identify mold spores and determine the type of mold present.

When should I schedule a mold inspection?

Schedule an inspection if you notice musty odors, discoloration, water damage, recurring moisture, allergy-like symptoms, or suspect mold may be hidden in your property.

Mold Remediation

Mold Removal Questions

What is the difference between mold removal and mold remediation?

Mold removal focuses on removing visible mold. Mold remediation is a more complete process that addresses the source of the mold, airborne spores, affected materials, and the conditions that may allow mold to return.

Why does OMG Sanitized treat the whole building?

Mold can release microscopic spores that travel through the air and settle in other areas. A whole-building approach helps reduce spores, contaminants, odors, and indoor air quality concerns throughout the property.

Do you test after mold remediation?

Yes. Final mold testing may be used to help verify that the remediation process was completed and that the affected environment has been properly addressed.

Can mold come back after remediation?

Mold can return if the original moisture problem is not corrected. OMG Sanitized may apply a mold inhibitor and offers protection designed to help prevent future mold growth.

Odor Removal

Odor Treatment Questions

Why is cleaning alone not always enough to remove odors?

Many odors settle below the surface in carpet padding, upholstery, drapes, air ducts, and other hidden areas. Cleaning may improve the surface, but professional odor removal helps treat the source of the smell.

What types of odors can OMG Sanitized treat?

OMG Sanitized can help treat pet odors, carpet-bound odors, musty smells, mildew-related odors, problem areas, and odors trapped in air ducts or soft surfaces.

Does the odor removal treatment leave toxic residue?

No. The treatment uses a biodegradable solution designed to leave no toxic residue while helping sanitize surfaces and neutralize odor-causing contaminants.

Can odor removal help improve indoor air quality?

Yes. In addition to removing odors, the treatment can help sanitize surfaces, reduce allergens, address mold and mildew concerns, and neutralize chemical residue inside the property.

Pressure Washing

Exterior Cleaning Questions

What surfaces can OMG Sanitized pressure wash?

OMG Sanitized can clean siding, driveways, sidewalks, pavers, decks, fences, roofs, storefronts, parking areas, dumpster pads, and exterior walls.

Is pressure washing safe for siding and roofs?

Yes. OMG Sanitized uses the appropriate cleaning method for each surface, including soft washing or no-pressure roof washing when high pressure is not the safest option.

Can pressure washing remove oil stains and tire marks?

Professional pressure washing can help remove or significantly reduce oil stains, tire marks, grime, algae, mildew, and years of buildup from concrete and paver surfaces.

Do you provide commercial pressure washing?

Yes. OMG Sanitized provides commercial pressure washing for storefronts, sidewalks, parking lots, dumpster pads, exterior walls, and other high-traffic business areas.

General Questions

About OMG Sanitized

Does OMG Sanitized serve both homes and businesses?

Yes. OMG Sanitized provides services for residential and commercial properties throughout Plainfield, Joliet, Naperville, and surrounding Chicagoland communities.

What areas does OMG Sanitized serve?

OMG Sanitized serves Plainfield, Joliet, Naperville, Aurora, Bolingbrook, Lockport, Shorewood, Romeoville, New Lenox, Orland Park, Tinley Park, Wheaton, and other surrounding Chicagoland communities.

How do I know which service I need?

If you are unsure, contact OMG Sanitized and describe what you are seeing, smelling, or experiencing. The team can help determine whether you need inspection, remediation, odor treatment, air quality support, cleaning, or restoration.

How do I schedule service?

You can schedule service by calling OMG Sanitized at (815) 280-3728 or by submitting a request through the contact page.

Still Have Questions?

Talk to OMG Sanitized today.

Get help with mold, odors, water damage, indoor air quality, sanitizing, carpet cleaning, or exterior cleaning.